Effective Date: 4/16/2025

Kelly's Martial Arts ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and disclose your information in compliance with the

California Consumer Privacy Act (CCPA) and other applicable laws. This policy applies to all visitors, users, and others who interact with our website, services, and digital platforms.

1. Information We Collect

We collect personal information in the following categories:
A. Identifiers

Name

Email address

Phone number

IP address

Social media profile (if submitted voluntarily)
B. Commercial Information

Details about services you’ve expressed interest in or purchased

Communication history
C. Internet or Other Electronic Network Activity

Browser type and version

Device information

Pages visited and time spent on our website

Form submission details
D. Geolocation Data

General location data based on IP address

We collect this information directly from you when you submit forms, book appointments, or communicate with us, and automatically through cookies and analytics tools.

2. How We Use Your Information
We use your information to:

Respond to inquiries and provide requested services

Contact you with updates, promotions, or relevant service informationImprove website functionality and user experience

Manage leads and communications through our CRM platform (High Level)

Analyze usage trends to enhance marketing and outreach

3. Use of High Level (CRM Platform)

We use High Level to collect and manage leads, schedule appointments, and send follow-up communications. Information you submit through our forms may be securely stored and processed through High Level. High Level adheres to industry-standard data protection and privacy practices.

4. Disclosure of Information

We do not sell your personal information. We may share it with:

Service providers (e.g., High Level, analytics tools) who help us operate our website and manage communications

Legal authorities when required by law or to protect our rights

All third-party service providers are required to safeguard your information and use it only for the purposes we specify.

5. Your California Privacy Rights

Under the CCPA, California residents have the right to:

Know what personal information we collect, use, disclose, or sell

Access a copy of the personal information we hold about you

Request deletion of your personal information

Opt-out of the sale of your personal information (Note: We do not sell your data)

Non-discrimination for exercising these rights

You can make a request by emailing us at [email protected] or calling (530) 410-2263. We will respond within 45 days as required by law.

We may need to verify your identity before processing your request.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable website functionalityTrack user behavior and preferencesAnalyze website traffic through tools like Google Analytics

You can disable cookies in your browser settings, but certain features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure. We encourage you to take steps to protect your personal information as well.

8. Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from anyone under 13 years of age.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: Kelly's Martial Arts